Privacy Policy

Privacy Policy for kroatien-urlaub.com

Topena d.o.o.

Poljana Natka Nodila 1

23000 Zadar

OIB : 49192081997

Last updated : 19.03.2024.

Introduction

Our commitment to your privacy is integral to our service ethos. This Privacy Policy is our assurance to you that we handle your personal information with integrity and in accordance with the highest standards of privacy protection.

This policy governs the collection, use, and safeguarding of personal data obtained through tourswithandreas.com and our associated services. We value the trust you place in us and are committed to being transparent and responsible in our data practices. Should you have any inquiries regarding how we manage your personal information, please feel free to reach out to us.

Information Collection

At Topena we collect different types of information based on your interaction with our website and services:

Website Visits: Through Google Analytics, we gather insights about your website usage to improve your browsing experience. This data is collected by Google.

Contact Form Submissions: When you reach out to us via our contact form, we collect your full name, email, phone, subject and message, solely for the purpose of addressing your inquiry.

Booking Inquiries: When you make initial booking inquiries through our Check Price Forms, we collect essential information such as the number of guests and your preferred check-in and check-out dates; however, this data is not stored. If you decide to go ahead with a booking, we will then require further details including your full name, email address, check-in dates, and the number of guests. These details will be retained once the booking form is submitted. Providing your phone number and any additional comments is optional, but if provided, this information will also be stored.

Information Sharing

Topena respects your privacy and limits the sharing of your personal data:

Legal Requirements: If required by law, we may disclose your information to comply with legal processes or governmental requests.

No Unnecessary Sharing: We do not sell, rent, or otherwise share your personal information with unrelated third parties for marketing purposes.

Your trust is paramount, and we are committed to protecting the confidentiality of your data.

Data Security

At Topena, we prioritize the security of your personal data. We implement various security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

These measures include, but are not limited to, secure server hosting, data encryption, and regular security audits. While we strive to use commercially acceptable means to protect your personal data, we also remind users that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

User Rights

As a user of Topena, you have specific rights regarding your personal data:

Access and Review: You may request access to your personal data we hold and review it for accuracy.

Correction: If your information is incorrect or incomplete, you have the right to request its correction.

Deletion: You can request the deletion of your personal data, subject to any legal obligations we have to retain it.

Objections: You have the right to object to certain uses of your data, such as for direct marketing.

We respect your rights and are committed to facilitating your requests in compliance with applicable laws.

Policy Updates

Topena may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We encourage users to review this policy regularly for any updates. Significant changes will be communicated through our website or via email to our users. Your continued use of our services after any changes signifies your acceptance of these changes.

Contact Information

If you have any questions, concerns, or comments about our Privacy Policy, or if you wish to exercise your rights regarding your personal data, please feel free to contact us.

You can reach Topena at [email protected] or +385 91 491 9200. We value your feedback and are committed to addressing your privacy-related inquiries promptly.